Pgp Wde For Mac
IMPORTANT: PGP Desktop 10.1.1 for Mac OS X supports OS update to Mac OS X 10.6.6 Symantec has released PGP Desktop 10.1.1 for Mac OS X. After installation of this update, PGP Desktop customers can safely update their OS version to Mac OS X 10.6.6. Note: PGP Desktop 10.1.1 does not roll up all PGP Desktop hot fixes and service packs that are currently in use. As a result, a 10.1.1 upgrade may cause certain customers to regress on functions that they depend on. Symantec is proactively recommending that affected customers should NOT upgrade to 10.1.1 at this time. If you are an affected customer, you will receive a separate communication from Symantec support.
Installing PGP Whole Disk Encryption Mac OS X Requirements: • An Intel Mac (boot volume encryption is not supported on PowerPC systems) • Tiger (10.4.10 and above) and Leopard (10.5 and above). 5.12.10 News PGP Whole Disk Encryption (WDE) ensures your entire hard disk is encrypted and only accessible by you. Read the whole review of PGP Whole Disk Encryption for Mac OS X.
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Symantec Pgp Whole Disk Encryption For Mac
Issue Summary: If you had previously applied the PGP Desktop 10.1.0 HF1 or PGP Desktop 10.1.0 SP1 update to a pre-10.6.6 Mac OS X client and updated the OS to 10.6.6, you may have received an error message stating 'The installation failed. Installer has encountered an error that caused the installation to fail'. In fact, the OS update completed successfully. However, the HF1 and SP1 updates mark files in the helper partition with the immutable bit set, causing kextcache to fail and prompt the user on each subsequent boot with the message 'kextcache does not match system kext'. PGP Desktop 10.1.1 ensures the immutable bit is not set on any PGP file in the helper partition.
Prior to the release of 10.6.5, the PGP Engineering team tested every version of the early developer release of the update provided by Apple to the PGP Engineering team. No conflicts were found. However, we identified after the release of the upgrade that Apple's automated Software Update mechanism bypasses the protections the PGP Engineering team has put around the boot.efi file. This bypass allows the update to overwrite a critical file needed by PGP WDE when the machine reboots, rendering the system non-bootable after the update. Following the discovery of this issue, we re-verified that manual application of the 10.6.5 combo updater does not bypass these protections and is our recommended way to upgrade to 10.6.5.
The specific steps for upgrading with the combo updater are listed in the Detail Section below. Users who encountered problems with updating via Apple's Software Update should follow the recovery steps listed at the end of this article. If you are already running Mac OS X 10.6.5 there are no issues installing PGP WDE 10.0.2 and above. PGP WDE 10.0.2 and above is fully compatible with 10.6.5. Update: Symantec strongly recommends that all customers install the Apple OSX 10.6.5 update as soon as possible by following the steps in the Detail section below. This will prevent the accidental installation of 10.6.5 when the Software Update mechanism is used to upgrade other Apple products, such as iTunes or Safari.
Alternatively, customers can now apply a PGP Hotfix that completely addresses the issue. This new client code protects and verifies the state of the boot.efi file even when Apple's automated Software Update mechanism attempts to bypass the client's protection of this file. Customers with supported versions of Mac OS X prior to 10.6.5 can apply this release to their PGP Desktop for Mac OS X clients and subsequently update the OS to 10.6.5 (or later) without encountering this issue. The Hot Fix is available now by contacting Technical Support. However, Symantec will deliver a generally available maintenance release of PGP Desktop for Mac OS X that addresses the issue in January, 2011. IMPORTANT: You must install this PGP Desktop release on the Mac OS X client and restart before you perform an OS X update. If you install this PGP Desktop release and update the OS at the same time (without restarting), the new client code will not run, rendering the machine non-bootable.
Pgp Whole Disk Encryption Mac
If you choose not to apply the 10.6.5 update or the PGP Hotfix, do not click 'Continue' to automatically accept new application updates when prompted by Software Update. Instead, click the 'Show Details' button and deselect the 'Mac OS X Update' before clicking 'Install Item(s).'